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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Usability Evaluation Methods | - Usability testing approaches (moderated/unmoderated) - Heuristic evaluation - User observation and feedback methods - Cognitive walkthrough |
| Fundamentals of Usability | - Human factors in software usage - Usability concepts and definitions - User experience (UX) principles |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following is a principal task of the usability test moderator role?
- A. Create a survey plan
- B. Define testing tasks
- C. Write a usability test plan
- D. Log usability problems
Correct Answer: B 🗳️
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Which of the following is a key activity in a usability test session?
- A. Extract usability findings and recommendations
- B. Moderate the usability test
- C. Test the set up and modify the test script if needed
- D. Talk to the participant during the completion of a task
Correct Answer: B 🗳️
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Which of the following is the correct distinction between formative and summative usability evaluation?
- A. Summative evaluations mostly rely on user tests, formative evaluations require experts
- B. Summative evaluations mostly rely on experts, formative evaluations require users
- C. Summative evaluations assess the outcome, formative evaluations focus on improvement
- D. Summative evaluations focus on improvement, formative evaluations assess the outcome
Correct Answer: C 🗳️
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You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?
- A. User experience risk
- B. Accessibility risk
- C. There's no risk predictable
- D. Usability risk
Correct Answer: B 🗳️
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