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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Development | 15% | - Rules and Reusability
|
| User Experience | 17% | - Forms and Validation
|
| Reporting | 9% | - Reporting Features
|
| Data and Integration | 23% | - Integration
|
| Case Management | 28% | - Routing and Service Levels
|
| Security | 8% | - Access Control
|
Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:
A car insurance quote request requires a view for potential customers to enter information to process the request.
What are the primary considerations to make before you configure fields in the view?
- A. The fields users need to see, where data is sourced from, and how users enter values
- B. The fields users need to see, how users enter values, and if the fields are required
- C. The fields users need to see, if the field is required, and where data is sourced from
- D. The fields users need to see, if the field is required, and if the fields include a date type
Correct Answer: B 🗳️
Which statement best describes the business value of delegation?
- A. Allows business users to contribute to application design by specifying requirements
- B. Allows users to direct case processing as dictated by the circumstances of each case
- C. Allows stakeholders to approve process improvements to drive operational efficiencies
- D. Allows managers to adjust application behavior in production to meet changing business needs
Correct Answer: D 🗳️
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)
- A. Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
- B. Configure a drop-down control to select the postal code based on the specified city and province.
- C. Configure a validate rule to test that the entered postal code conforms to the required pattern.
- D. Configure the postal code field as a text property with a required input field.
Correct Answer: A,B 🗳️
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?
- A. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
- B. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
- C. Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
- D. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
Correct Answer: B 🗳️
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant must identify a cosigner.
Select two configuration options that follow best practices to meet the requirement. (Choose two.)
- A. Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
- B. Design a user view with an annual salary field and a section for cosigner information. Use a Visible When condition to display the cosigner section when the salary is below the threshold.
- C. Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
- D. Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.
Correct Answer: B,C 🗳️
