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Avaya 46150T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Communication Solutions | 20% | - Avaya IP Office platform - Avaya Aura communication solutions |
| Introduction to Avaya Solutions for Midsized Customers | 10% | - Avaya portfolio for midsize businesses - Key features and benefits overview |
| Integration & Migration | 15% | - Third-party system interoperability - Migration strategies and considerations |
| Networking & Security Solutions | 20% | - Avaya Fabric Connect and VSP switches - Security best practices for midsize networks |
| Unified Communications & Collaboration | 15% | - Avaya Equinox and Avaya Spaces - Mobility and conferencing features |
| Contact Center Solutions | 20% | - Avaya Contact Center Select - Avaya IX Contact Center |
Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
1. Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
A) Cloud computing platform
B) IP500 V2
C) Hyper-V
D) VMware
E) Linux Server
2. Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
A) Desktop Trigger
B) Recorder Edition
C) Quality Management Edition
D) Workforce Management
E) Standard Edition
3. Before you can ask any questions, a prospective customer contact says, "Look, my job is to replace an obsolete phone system for the least possible cost."
Which of the following feature sets will your proposal emphasize?
A) Multi-channel
B) Productivity
C) Savings
D) Call Handling
E) Mobility
4. The _______________ licensing model is based on the number of concurrent agents logged in.
A) Workforce Management Named User
B) Concurrent
C) Core
D) Power
Solutions:
| Question # 1 Answer: A,C,D,E | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A |
