IBM Enterprise Storage Technical Support : C4090-971

C4090-971 real exams

Exam Code: C4090-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: Jul 22, 2026

Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Application of Resources and Tools25%- Technical documentation and Redbooks
- Interoperation and compatibility verification
- Capacity Magic, Disk Magic, eConfig
Topic 2: CAMSS and Enterprise Storage Concepts20%- Data protection and disaster recovery
- Storage virtualization and tiering
- Cloud, Analytics, Mobile, Social, Security
Topic 3: Customer Environment, Requirements, and Plans25%- Determine storage solution alignment
- Evaluate business continuity and availability needs
- Analyze customer environment and requirements
Topic 4: Product Information30%- IBM tape and archive solutions
- IBM XIV Storage System
- IBM Spectrum Control
- IBM Spectrum Virtualize / SAN Volume Controller
- IBM DS8000 series

IBM Enterprise Storage Technical Support Sample Questions:

1. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.
B) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.


2. Which data type will have the best compression ration with Real-time Compression?

A) Encrypted data
B) File and print
C) Databases
D) JPEG images


3. A customer has installed IBM Spectrum Control and its components.
Which IBM software product provides the core capabilities to manage the underlying hardware?

A) SmartCloud Orchestrator
B) OpenStack
C) Tivoli Flashcopy Manager
D) Tivoli Storage Productivity Center


4. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?

A) FlashSystem 840
B) DS8870 with ranks of 1.2TB drives
C) SONAS with SATA drives
D) XIV with 2TB drives base without any features


5. Which resource informs a storage specialist if a TDA is mandatory oroptional?

A) TDA Discussion Guide
B) IBM Pre-sale TDA Checklist
C) Systems Assurance Product Review Guide
D) IBM Trigger Criteria / Designated Product List


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: D

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