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Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
Exam 77-884: Outlook 2010
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
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Reference: https://www.microsoft.com/en-us/learning/exam-77-884.aspx
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Skills measured
- Manage calendar objects (15–20%)
- Work with tasks, notes, and journal entries (5–10%)
- Manage the Outlook environment (15–20%)
- Create and format item content (25–30%)
- Manage email messages (25–30%)
- Manage contacts (15–20%)
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Microsoft 77-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage email messages | - Use search and filters effectively - Organize emails with folders, flags, and categories |
| Create and format content | - Apply formatting and insert elements - Compose and send email messages |
| Manage contacts | - Manage contact groups - Create and edit contacts |
| Manage the Outlook environment | - Customize Quick Access Toolbar and views - Configure Outlook options and interface |
| Manage calendar objects | - Manage recurring events and time zones - Schedule appointments and meetings |
| Work with tasks, notes, and journals | - Manage notes and journal entries - Create and manage tasks |



