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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Topic 2: DaaS Market and HP Positioning | 20% | - Market trends and drivers for DaaS adoption - HP's DaaS portfolio and competitive differentiation |
| Topic 3: Customer Needs and Value Proposition | 25% | - Articulating financial and operational value - Identifying customer pain points and opportunities |
| Topic 4: Security, Support and Services | 10% | - Security and data protection in DaaS - Support models and service level agreements |
| Topic 5: Commercial and Operational Aspects | 20% | - Device lifecycle management and logistics - Pricing, financing and contract structures |
HP Selling HP Device as a Service 2018 Sample Questions:
You are about to attend a meeting with a company CFO (Chief Financial Officer). Which discovery questions would be appropriate for this meeting? (Select two.)
- A. Have you assessed the cost of ownership through the entire device lifecycle?
- B. How are you currently managing device security challenges?
- C. Do you have mounting pressure to drive device innovation and productivity while decreasing your costs?
- D. How do you adapt your IT infrastructure to quickly address changing business needs?
- E. What challenges do you face in securing a multi-device and multi-OS IT environment?
Correct Answer: A,C 🗳️
Which customer challenges create an opportunity for HP DaaS? (Select two.)
- A. an acquisition of competitor devices at a lower price
- B. a need to implement mobile workflow solutions
- C. a need for lifecycle services at scale
- D. a drive for special pricing
- E. a need to offload the complexity of day-to-day IT management
Correct Answer: C,E 🗳️
What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?
- A. to ensure that CarePack SLAs are being fulfilled
- B. to suggest how the channel partner could grow the HP DaaS business into other geographic areas
- C. to evaluate the quality of service the channel partner is providing to the customer
- D. to support the channel partner in driving value for customer's device environment
Correct Answer: A 🗳️
Which statement correctly describes the opportunity provided by HP DaaS to help channel partners extend their service offering?
- A. Channel partners can tailor an HP DaaS plan with their own services.
- B. Channel partners can learn about the benefits of HP services.
- C. Channel partners can replace services in the HP DaaS plans with their own.
- D. Channel partners can license HP DaaS to other service providers on HP's behalf.
Correct Answer: D 🗳️
